Ask the Legal Expert

If you’ve got questions or concerns about how the law applies to your situation or problem – this service can help you with one-to-one friendly advice and guidance.

Perhaps you want some advice but don’t want to actually instruct a legal adviser to take on the case, at least not yet. Or you’re being sued and want some guidance on your position?

Maybe you’re having trouble at work or in your family life and want some expert advice? Perhaps you’d like help writing a letter or completing legal documents? Or you’re having some problems with your business and want some pointers?

This is your chance to access a legal adviser’s knowledge and experience, on a one-off basis, without all the usual expenses which tend to be associated with using a law firm.

For just £99, we offer a unique Ask the Legal Expert service, designed to give you peace of mind through expert legal advice at an affordable price, to help you decide on the best way forward for you.

What's included for £99?

45 minutes with an experienced legal adviser that can be used to:

Answer your questions or talk through a particular situation you're facing
Review documents (reading them with you or in advance as part of your 45 minutes)
Help you write a difficult letter or complete legal forms

Legal advice, tailored for your situation

To help you get the most out of your session, we’ll work with you to set a clear aim for what you’d like to achieve and we’ll answer any burning questions. It’s also a chance to find out what’s happened with cases similar to yours, tapping into the experience of a legal adviser. We offer practical guidance for your situation based on the information you give us.

Face-to-face personal attention

Seeking advice, in person, from an experienced legal advisor can significantly improve the outcome of your situation. Oftentimes it can be helpful to have an impartial third party cut through to the core of the matter and help to define the real, underlying legal issue. Of course, if you’re not able to attend an appointment at one of our offices, we’d be happy to assist you over the phone.

One-off meeting with no further obligations

In a number of cases, your matter may require further action beyond the 45 minutes you have with your legal adviser. We’ll ensure you’re clear on any next steps so you have a clear path forward and can work towards full resolution. The 45-minute ALE session you have with one of our legal advisers gives you the flexibility to have the one meeting with no obligation to take matters further, or you can instruct us for a full resolution of your matter.

FAQs

What's the difference between Ask the Legal Expert and the Free Initial Assessment service?

Free Initial Assessment offers you 10 to 15 minutes of free telephone advice. It your chance to find out if we can help you and whether you have a legal situation that is worth you investing time and money into taking further. You’ll speak with a friendly legal assistant who will take your details and discuss what you are aiming to achieve. If needed, we’ll arrange for a legal adviser to call you back to gather further information. It’s also a chance to find out if an Ask the Legal Expert meeting is right for you. If it is, we’ll also help you prepare by working out what you should bring with you. Ask the Legal Expert offers you up to 45 minutes face-to-face with a legal adviser for the special price of just £99. They will be able to provide straightforward views and advice on how the law applies to your particular situation based on their expertise and experience. You may find that the advice you receive is enough to help you resolve your issue. At the very least you will leave the session feeling more knowledgeable about the legal situation and what your options are.

Can't I get free advice from other law firms?

Many firms offer a free advice session. These are often with someone who is not a specialist and are focused on selling their service.

In contrast our Ask the Legal Expert service the time is yours. We take your details in advance at the Free Initial Assessment consultation. We won’t spend your time trying to sell the firm and there is no expectation that you will need to use us again. Your time will be spent providing the help you need.

Is it right for me?

If you are not yet ready to start a full legal case, but just want to find out more about what’s involved and how cases like yours can work out.
If you want to handle the case yourself but would like some tips and guidance to get you started.
If you just want help completing official forms or documents.
If you would like help writing a letter of complaint or replying to an official letter.
If you would like practical advice on what steps you should take to protect your position.
If you would like an honest assessment of what is achievable – so you get the best out of the legal system.

What if I need further advice of a legal adviser to actually run my case?

The advice and guidance you receive at your Ask the Legal Expert session may be enough for you to resolve the issue yourself. However sometimes it will give you the information you need to decide if you want to instruct a law firm to take on the case for you. We’ll obviously be delighted to help you further your case. The fixed price Ask the Legal Expert service will be an excellent and cost-effective starting point for us taking matters further for you.

Have a question or need some help? Call 0808 274 7557

Click here to get in touch

1. Free Initial Assessment call

You can call us first or go straight to the next step. If you call, we will advise if we think your situation is one we can help with, that it is worth you taking further. We’ll also help you decide if a Ask the Legal Expert meeting is the right next step for you. Call 0808 274 7557 (Freephone from landlines and mobile).

2. Book your session

Use the contact form below to request a call back, submit a request for an Ask the Legal Expert session time that suits, or you can call on 0808 145 33 95. We will connect you with your nearest QualitySolicitors firm to find an office location and session time that works for you. If your Ask the Legal Expert session relates to a dispute, we will also need to check the details of your opponent (person or business causing your legal problems or concerns).

3. Sign terms and conditions

Our Ask the Legal Expert service includes up to 45 minutes with an experienced legal advisor for the special price of £99. This is a one-off session with no further obligations to use our service or take the matter further. To ensure you’re happy with what we can offer during the session, please carefully read through the Terms and Conditions of our service. You can find these in our Ask the Legal Expert Guide. If you have any questions, please don’t hesitate to get in touch.

4. Pay £99

You can pay over the phone or at the office on the day of your session. We accept cash, cheques or debit and credit cards.

5. 45 minutes with a legal adviser

Usually this will be a face-to-face meeting. The time is dedicated to you and your legal situation. It is up to you how you use it – questions and advice or help writing a letter or completing legal forms.

6. The knowledge you need

Our aim is that you leave the session knowing more about how the law will impact on you. It may not completely solve your problem but you should understand where you stand and what your next steps are.

Expert legal advice you can rely on,
get in touch today

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