We're a countrywide network of law firms with all the expert resources needed to provide specialist legal advice on a local basis for individuals and businesses alike.
Why use QualitySolicitors?
There are many law firms available to choose from. So, why do so many people across the UK choose QualitySolicitors?
Customer service is at the heart of everything we do. We always put the client we’re helping first. Of course getting the legal work right is also crucial, but by having many of the UK’s top lawyers working in our firms, you can be sure of getting the best of both worlds – great advice and the very best in customer service.
All of our law firms offer Free Initial Assessment. This allows us to chat about how we can help you and then arrange a convenient time (when you have 10 to 15 minutes to spare) for one of our expert lawyers to phone you back.
We promise to be upfront about what all the likely costs will be before we begin working for you. We’ll only start work once we know you’re happy. We guarantee there will be no hidden costs and no nasty surprises.
Once we begin work for you, we’ll keep you informed and updated throughout your case and by whatever method suits you best – phone, email, text and even the occasional old-fashioned letter.
We promise to respond to our clients’ calls and emails on the same day we receive them. Monday to Friday, contact us by 3pm and we’ll give you a same-day response. It may not be the full answer you need – but you’ll never be left in the dark wondering what’s going on.
We know some legal matters can traditionally be confusing and full of complicated language, not with us. Our lawyers will only ever use clear English with no unexplained legal jargon.
By using QualitySolicitors, you are choosing national expertise delivered locally – giving you the convenience of having access to the largest number of local offices of any UK legal brand.
Your local legal experts
Why QualitySolicitors?
With QualitySolicitors your first initial assessment is free, so you can call us without worrying about being charged for a call you might not have actually needed to make. And because we place our clients are at the heart of everything we do, we make these five customer service promises to make sure you'll feel properly looked after.
This is why, in the first instance, most people looking for legal help in relation to a 'Home And Property' call QualitySolicitors for a Free Initial Assessment over the phone before requesting our Ask the Legal Expert service; which is an introductory 45-minute face-to-face consultation for £99.
Have you ever wanted to just ask a lawyer if they can help you, without worrying about what it may cost to contact them? If so, call QualitySolicitors and together we can work out what your next steps might be... in confidence, at no cost and with no obligation. At QualitySolicitors, our Free Initial Assessment promise puts you directly in touch with a local law firm who will happily talk to you for free to clarify how they can help you.
Find out moreUsing a solicitor doesn’t have to involve any unexpected costs. We promise to confirm the full costs you can expect before we begin any work and keep you informed throughout. And we won’t start any work until we know you’re happy with our estimate.
Find out moreNeed a lawyer who’ll get in touch when they say they will and not leave you in the dark? Good news – we promise to you, our clients - call or email us by 3pm, Monday to Friday and you’ll hear back from us the very same day. And if we can’t give you a full response straight away because your question needs further investigation, we’ll always let you know and give you details of exactly when we’ll next be in touch.
Find out moreQualitySolicitors law firms know that when you need to meet with a solicitor, finding time during office hours can prove impractical. So we thought we’d help by offering flexible opening hours; simple!
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