legal complaints

• Trust me, I’m a lawyer
  Posted on October 29, 2012 by Louise Restell
  ‘Trust’ and ‘lawyer’ are not words you would automatically put together, but the incomprehensibility of legal language may leave you no choice. Worryingly, while you would expect consumers to trust lawyers a lot less than they do nurses, doctors or teachers they also trust lawyers less than they used to.
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  Posted in: Consumer rights
  Tagged: legalese, legal jargon, legal complaints, consumers
• It's the consumer, stupid
  Posted on June 27, 2012 by Louise Restell
  As you can imagine, calls for non-clients to have the right to complain about lawyers have gone down like a ton of bricks in some quarters. Apparently it will open the door to a flood of vexatious complaints from people unhappy they lost their case or who think their opponent’s lawyer was a bit rude or unpleasant. Worse still, it is being proposed by ‘quangocrats’ who have ‘no idea of the reality of legal practice’.
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  Posted in: Legal services
  Tagged: consumers, lawyers, legal complaints, Legal Ombudsman, legal services, LeO